An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of purchased, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within [7] business days of the date of your order. Successful orders will receive an email conformation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.
| Purchase | Brunei Muara | Tutong | Kuala Belait & Temburong |
|---|---|---|---|
| $20 - $50 | $5 | $10 | $15 |
| $51 - $100 | $6 | $12 | $20 |
| $101 - $200 | $7 | $15 | $25 |
| $201 - $500 | $8 | $18 | $30 |
| $501 - $800 | $9 | $20 | $35 |
SELF PICKUP
In-store pickup is available Daily, 9am – 8pm. An email will be sent once your order ready for pickup. We will prepare your order within 1-2 days.
Important
- All sales are Final.
- No cash refund except for No Stock Item(s).
- No refund because of the you pay before SALE Period.
- No refund/exchange on cash/credit for delivery services.
- No cash refund on not suitable, not match, change mind situation.
- No refund on issue for example on situations : change of mind or just don't like the item.
- All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.
- Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
- Upon receiving the item, inspection will be made by the customer. No refund/exchange/return once customer received item(s).
- Please keep in mind that SALE/PROMO item may be have a slightly defect less than 5% (NOT ALLOWED FOR EXCHANGE/RETURN/REFUND).
- Customers can return damaged/wrong/faulty items (apart from sale items) on day of delivery date for an exchange of the item that delivered on the spot. Any lateness will not be entertained.
We have made every effort to display, as accurately as possible, the colors of our products that appear on our website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. The color/pattern/design may vary slightly from what you see (example : the color of leaves may be different) If you have any doubt on our products, please make your purchase directly at any of our branches (Berakas, Serusop Delima, Madewa, Times Square, Airport Mall and Midvalley) to avoid disappointment.
We have the right to refuse any exchange and refund at our shops without any confirmation letter or notice from us. Please note that any exchanges and refunds of items ordered from our website is not valid at any of our physical shops.